hotel living room

Concierge Services

Plan Ahead with Philadelphia Hotel Packages

Elevate your experience with hotel upgrades and other perks

You’ve already booked your luxurious room in our welcoming downtown home; now comes the really fun part. We welcome you to use our pre-arrival concierge service to personalize the details of your upcoming stay, perhaps adding on upgrades and bonus perks. Simply complete the form below, using the tabs to plan each aspect of your stay. (Please note: transactions will not be completed until check-out.) We require at least 48 hours to process this form; if your arrival is less than 48 hours away, please phone our concierge or Guest Services desk instead to discuss your special arrangements at (215) 563-5006.

Guest Information

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Welcome Amenities fill out this section +

Delivered to your guest room by 6pm, a welcome amenity ensures a refreshing transition to relaxation and romance. Select the amenity or amenities you would like from the list below, or tell us what you would like and we will contact you to customize your welcome amenity.

Please note: An 18% service charge and tax will be added to your order.

Dining Reservations fill out this section +

At Square1682, you'll discover the lively kitchen where Executive Chef Caitlin Mateo uses her culinary lens of American cuisine combined with world influences to create masterpieces all day long. Mateo draws from only the best ingredients the region has to offer by sourcing from sustainable, local and organic produce and meats procured from Philadelphia farmers markets.

Please note Requested times are subject to availability. We will match your requested time as closely as possible or provide alternative times

In Room Spa Services fill out this section +

All treatments are designed to relax and nurture the body and spirit. Complete the form below to request your In-Room Spa Services.

For a complete list of treatments, click here.

Please note
Requested times are subject to availability. We will match your requested time as closely as possible or provide alternative times

Additional Requests fill out this section +

Additional requests? Please let us know if we can assist you in planning additional activities for your stay

Additional information available for:

Check Out fill out this section +

Our concierge will contact you directly to confirm your order and arrange for payment. As a guest of our hotel, you may charge the service amount to your room account or pay by credit card. If you are instead sending a gift to a guest at the hotel, credit card payment will be required at the time of the confirmation call.

Because your requested services and amenities are specially reserved or prepared for you, please notify us at least 24 hours in advance if you need to cancel or reschedule. For cancellations not made within at least 24 hours, the following charges apply: Cancellations or changes between six and 24 hours are charged at 50% of the value of the requested services and/or amenities. Cancellations or changes within six hours or less of the scheduled service and "no-shows" are charged at full value.